Privacy Policy

At Esenciia, we are committed to protecting the privacy of our customers and ensuring that their personal information is handled with the utmost care. This privacy policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it.

We collect personal information when customers create an account, place an order, or interact with our website. This information may include, but is not limited to, names, email addresses, shipping addresses, and payment information. According to industry standards, we implement a variety of security measures to maintain the safety of this information.

Our primary use of personal information is to process transactions and provide a seamless shopping experience. We may also use this information to communicate with customers regarding their orders, respond to inquiries, and send periodic updates about our products and services. It is important to note that we do not sell, trade, or otherwise transfer personal information to outside parties without explicit consent, except as required by law.

In compliance with data protection regulations, customers have the right to access, correct, or delete their personal information. Requests for such actions can be made through our customer service channels. We strive to respond to these requests in a timely manner, typically within 30 days.

Cookies are utilized on our website to enhance user experience. Cookies are small files stored on a user's device that help us understand user preferences and improve our services. Customers can choose to accept or decline cookies through their browser settings. However, declining cookies may limit the functionality of certain features on our website.

We take the security of personal information seriously and employ various measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. Despite these efforts, it is important to acknowledge that no method of transmission over the internet or electronic storage is 100% secure.

Our privacy policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Customers are encouraged to review this policy regularly to stay informed about how we are protecting their information.

By using our website, customers consent to our privacy policy and agree to its terms. For any questions or concerns regarding this policy, please contact our customer service team.